Practice Policies

Dental insurance is different from medical insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

Anzur Periodontics participates with:

• Delta Dental PPO Plans
• Some United Concordia Plans
• FEP Blue Network
• Blue Cross Dental PPO Plans
• UPMC Dental Advantage

If you have an insurance plan that we do not participate with, we will ask for payment in full at the time of service. As a courtesy, we will still submit the claim to your insurance and the insurance will send the reimbursement directly to you.

The first visit is an evaluation, and even though we participate with an insurance, that does not guarantee that the evaluation will be covered. The evaluations depend on frequency limits of each plan and if declined then become the patient’s responsibility.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.